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Customer Experience Team Lead

Job in Cheadle, Stoke, Staffordshire, EX39, England, UK
Listing for: John Lewis Partnership
Part Time position
Listed on 2026-07-21
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 26000 - 34000 GBP Yearly GBP 26000.00 34000.00 YEAR
Job Description & How to Apply Below
Position: Customer Experience Team Lead (Flexible Hours)
Location: Cheadle

John Lewis Partnership is seeking a Team Manager of Customer Assistants to lead a large, dynamic store team and deliver exceptional customer service. You will partner with the leadership team to drive a seamless shopping journey for every customer and support overall store performance.

The role emphasizes empowerment, stakeholder engagement, and enabling colleagues to grow professionally while maintaining high service standards across shifts and duties.

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