VodafoneThree - Account Manager, Multinational Customers

Responsibilities

• Actively pursue new opportunities and build new customer relationships
• Acquire a minimum number of key contacts as defined and agreed within your sales plan through an agreed outbound contact strategy
• Develop a comprehensive sales plan through effective landscaping to efficiently identify, qualify, propose, negotiate and close sales opportunities across the Vodafone Business portfolio
• Identify and manage customer requirements needed to complete proposal and/or contract
• Deliver a "best in class" customer experience in all interactions and dealings with prospective clients
• Work on large, multi‑national accounts
• Build and manage a sales pipeline to ensure a minimum of 4x the sales target
• Ensure all sales opportunities are recorded and progressed accurately and efficiently using Vodafone Business CRM

• Experience in B2B sales, account management or business development, ideally in telco, connectivity, SaaS or a related B2B tech sales environment
• Experience managing existing customer accounts and identifying opportunities to grow revenue and mitigate erosion
• Strong ability to build trusted relationships with customers and internal stakeholders at multiple levels
• Comfortable working across complex, multinational or enterprise accounts in a desk‑based sales environment
• Demonstrable capability in qualifying, progressing, negotiating and closing sales opportunities through a structured process
• Commercially aware, with the ability to spot whitespace, shape account plans and contribute to revenue growth
• Strong collaborator who can work effectively with Product, Solution Sales, Legal and Commercial teams to deliver tailored solutions
• Highly organised, with good CRM discipline, pipeline management skills and a strong focus on customer experience

We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and more.

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet regulator standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example extended time or breaks between online assessments, a sign language interpreter, or assistive technology, please refer to the accessibility section of our Careers website for guidance.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We actively encourage everyone to consider becoming part of our journey.