Customer Service Coordinator

Location: Stoke-on-Trent

A fantastic opportunity for a temporary Customer Service Coordinator to join a vibrant manufacturing business. Working within an existing Sales team, you will be responsible for managing the sales orders, dealing with customers and providing sales support. This is a temporary role until September.

Job Description:

Act as the primary point of contact for incoming customer emails and enquiries, effectively managing requests related to pricing, services, and complaints
Prepare customer quotations, including bespoke product quotes, with support from the commercial team
Process PODs and invoice requests within the correct timescales.
Continuous improvement of sales processes and procedures
Support the initial enquiry stage of projects, coordinating project bookings through Microsoft Teams and the CRM system.  Candidate Requirements:  
 
Experience working within a sales/office environment is preferred
Ability to use CRM systems and Microsoft Office
Sales and commercial competence
Excellent communication skills – verbal and written
Numeracy skills & ability to work with Excel analysis required
Positive & professional attitude
Be able to work to deadlines CUSTOMER

Hours:

Monday - Friday 8:00 am 4:00 pm or 9:00 am – 4:00 pm
Salary: £28,000 - £30,000 DOE Per Hour
  
Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region