Personal Lines Sales Executive

Personal Lines Renewals Handler

Location: Newcastle
- Under
- Lyme(On-site)

Package: Negotiable + Bonus + Benefits

This is a great opportunity to become a valued member of our Personal Lines Insurance team based in Newcastle
- Under
- Lyme.

The main requirement for the role is to provide excellent levels of service to both new and existing customers, Utilising strong sales and negotiation skills to ensure we maximise new business opportunities.

The day to day:

• Deliver excellent customer service to all customers

• Uphold the company's mission statement and values

• Responsible for the achievement of individual income target

• The achievement of new business case count and retention targets

• Maximising sales opportunities by proactively selling and securing additional business

• Raising underwriting concerns and rating risks appropriately

• Accurately complete administrative tasks such as post, diary as well as account and insurer queries

• Securing a consistent pass rate on all call observations

• Awareness of complaint handling
  - Being able to resolve minor customer complaints and being fully aware of the company complaints process

• Liaise and build relationships with insurers and customers -...