Sales Administrator

Location: Stoke-On-Trent

Commercial Sales Administrator Annual Salary: £30,000pa

Location:

Basildon Job Type: Full-time Our client is an expanding wholesale distribution centre and the are currently seeking a Commercial Parts Sales Administrator. This role involves providing administrative and commercial support to sales and warehouse teams, handling customer enquiries, processing orders, and managing stock. The successful candidate will play a crucial role in delivering excellent customer service and supporting business growth. Day-to-day of the role:
Handle customer enquiries via telephone and email. Process orders, quotations, warranties, returns, and general queries using Microsoft Office and in-house systems. Identify customer requirements and provide appropriate product solutions. Upsell products using product knowledge and internal systems. Provide administrative support to the sales team. Assist with stock control, goods in/out, and warehouse support as needed. Develop product knowledge through internal training and company literature.

Collaborate across various departments to support the wider team. Required Skills &

Qualifications:

Experience in office administration or a commercial motor parts department is preferred but not essential, as training will be provided. Proficiency in Microsoft Office and Outlook Excellent communication skills and a professional telephone manner. Strong organisational skills with the ability to manage multiple tasks. Proactive approach with the confidence to identify customer needs and provide excellent service. Flexibility to switch between office and warehouse environments as required.

Reliable, committed, and hardworking attitude with a willingness to learn and develop.