Social Worker, Family Advocacy & Support Services

An exciting opportunity has arisen for a skilled and motivated Social Worker to join our Adult Front Door Team. This team is the first point of contact for adults, families, and professionals, playing a vital role in delivering timely, proportionate, and strengths‑based responses. You will undertake initial assessments, triage concerns, and make informed decisions in line with the Care Act 2014, Mental Capacity Act, and safeguarding procedures to ensure adults receive the right support at the right time, and act as a first point of professional contact for adult social care referrals.

• Undertake Care Act assessments and screenings
• Identify and respond to safeguarding concerns
• Apply legislation including the Care Act 2014 and Mental Capacity Act
• Work collaboratively with partner agencies, families and professionals
• Provide clear analysis, decision making and accurate case recording
• Signpost, prevent, escalation and promote independence wherever possible

We are looking for someone who is confident, proactive, and able to work well in a fast‑paced environment.

• A recognised Social Work qualification (Degree/DipSW or equivalent)
• Registration with Social Work England
• Experience working with adults in social care
• Sound knowledge of adult social care legislation and safeguarding
• Strong assessment, communication, and decision‑making skills
• The ability to work under pressure and manage competing priorities

We are a city of strengths, with a proud heritage and bright future. Working for Stoke‑on Trent City Council is more than just a job, it's about making, protecting and improving the services for the local population, reducing inequalities and improving independence for the people who live and work in the city. And that’s where you come in. We are always looking for people of the highest calibre with skills, knowledge and experience to help us deliver our compelling vision.

Stoke‑on‑Trent City Council’s diverse and talented workforce is its greatest asset and most valuable resource. The skills, knowledge and experience of our c.4,600 employees are essential to delivering our ambitions and vision for our organisation and Stoke‑on‑Trent. We want to be an employer that people are proud to work for, and where our staff are supported, developed and rewarded in an inclusive way that helps them to excel and to deliver the high‑quality services that our residents need.