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Access Navigator: Referrals & Support

Job in Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listing for: Honeycomb Group
Full Time position
Listed on 2026-06-23
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Human Services/ Social Work, Community Health, Community Worker
Salary/Wage Range or Industry Benchmark: 40000 GBP Yearly GBP 40000.00 YEAR
Job Description & How to Apply Below
Position: Housing Access Navigator: Referrals & Support
Location: Stoke-on-Trent

Honeycomb Group in Stoke-on-Trent is hiring a Gateway Coordinator to be the first point of contact for accessing homelessness services. This role involves assessing referrals, managing customer caseloads, and assisting clients towards stable housing and support.

The ideal candidate should be educated to GCSE level, have strong customer service skills, and experience working with vulnerable populations. The position is primarily office-based, though there are opportunities to visit support hubs across the city.

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