OOH Dispatcher

We are seeking a highly organised and detail‑oriented OOH Dispatcher to coordinate outbound logistics operations. The successful candidate will be responsible for managing transportation schedules, liaising with carriers and clients, and ensuring the smooth execution of shipping and receiving activities. This role offers an excellent opportunity to utilise your logistics expertise within a dynamic environment, supporting efficient supply chain processes and maintaining high standards of communication and data accuracy.

4 x vacancies

20 hours per week

• Manage transportation management systems (TMS) to schedule and track outbound shipments effectively.
• Oversee shipping & receiving operations, ensuring all documentation is accurate and compliant with company policies.
• Analyse logistics data to optimise routes, schedules, and resource utilisation.
• Maintain clear communication with drivers, warehouse staff, clients, and internal departments via phone and written correspondence.
• Ensure adherence to shipping regulations and company procedures through meticulous record‑keeping.
• Handle phone etiquette professionally when liaising with external partners or internal teams.
• Perform regular analysis of logistics performance metrics to identify areas for improvement.

• Excellent analysis skills to interpret data and optimise dispatch processes.
• Outstanding communication skills, both verbal and written, with professional phone etiquette.
• Proficient in data entry, typing, and maintaining accurate records under tight deadlines.
• Familiarity with shipping & receiving procedures and regulatory compliance requirements.
• Organised with the ability to prioritise tasks efficiently in a fast‑paced environment.
• Previous experience in logistics or transportation dispatch roles is highly desirable. This position offers an engaging environment for professionals eager to contribute their expertise in logistics management while supporting organisational efficiency through effective dispatch operations.

• Bike2
  
  Work Scheme. Save up to 42% on bikes & equipment
• DSE Eye Tests and Spectacles. Up to £25 for eye tests, £50 for spectacles
• Employee Assistance Program - 24 hour helpline. 24/7 support for counselling, legal, medical & more
• Employee Recognition. ‘On the Spot’ & ‘Extra Mile’ Awards
• Family Friendly Policy. Support for maternity, paternity, adoption & fertility leave
• Long Service Award. Celebrating 5 & 10 years of service
• Menopause Support. HRT subscription covered & Menopause Pledge
• NHS Discount - Blue Light Card. Staff are eligible for a range of official discounts
• Paid Sick Pay. 10 days per year
• Professional Development. Training, courses & team‑building opportunities
• Workplace Savings and Low Interest Loans. Payroll savings & low‑interest loans

As part of our ongoing commitment to support the Armed Forces community, PHL Group has been awarded the Defence Employers Recognition Scheme Silver Award and Veteran Aware accreditation. These prestigious accolades highlight our unwavering dedication to supporting ex‑military personnel, recognising the value that serving personnel, both regular and reservists, veterans and military families contribute to our business and our country.