Responsive Officer

The Role

This is an opportunity to be part of the Street care & Green space team which undertakes tasks contributing to the effective scheduled and reactive cleansing service helping to keep the City of Stoke-on-Trent clean and safe for the residents and visitors in the city.

To contribute, individually or as part of a team, to the delivery of a high quality service as required and across a range of environmental or street cleansing related functions, be enthusiastic and committed to the work and deliver services of the highest quality.

To work flexibly and assist other team members in the delivery of a high quality cleaning operation.

To strictly adhere to all relevant Health and Safety legislation and create a safe working environment.

Full clean drivers licence required.

• Graffiti removal
• Garden tidy
• Litter removal
• Removal of discarded drug related equipment
• Estate appearance
• Upkeep of street furniture
• Hand gritting of identified areas
• Community liaison
• Collection of bulky waste and electrical items
• Delivery, exchange and collection of all types of waste receptacles
• Collection and appropriate disposal of confidential and recycling waste
• Remove fly‑tipped waste including hazardous waste in accordance with hazardous waste regulations and City Council policies and procedures, including discarded drug paraphernalia

Demonstrate a high degree of knowledge and awareness of the hazards and dangers of working on a public highway and the precautions needed to be taken.

Able to use and communicate clearly over a mobile phone and follow instructions.

Has ability to read, follow schedules and complete basic paperwork (timesheets etc).

Experience of heavy, prolonged manual work.

Full physical mobility and high level of physical fitness & stamina.

• A competitive salary based on your skills, experience and talent
• Hybrid and flexible working options
• An excellent local authority benefits pension scheme
• Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes

Appointment to any of the above posts is subject to successfully completing a practical, road‑based driver assessment. This assessment ensures the candidate can operate Large Goods Vehicles (LGVs) safely and competently, in line with all legal and safety standards.

At Stoke‑on‑Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don’t meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply.

We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.