Warehouse Team Leader

Our Days Team Leaders experience just that! By collaborating closely with our day shift team, you will engage directly in maintaining the smooth functioning of our operations.

• Salary: £30,327.57 per annum
• Shift pattern: 4 on 4 off (rotational shift pattern)
• Start/Finish time: 6.00am – 6.00pm

You will:

• Monitor the quality of work that our operatives carry out and manage performance.
• Ensure products are handled correctly and in line with manual handling guidelines.
• Complete investigations and rectify any possible discrepancies.
• Take responsibility for administration duties, where needed.
• Provide support with HR functions such as disciplinary meetings fairly and consistently.
• Be responsible for the site’s cleanliness and maintenance.
• Keep track of your team’s performance and be able to offer upskilling opportunities.

Strong understanding of warehouse operations, logistics, and systems.

Previous experience in a warehouse or logistics environment.

Ability to lead and motivate teams while managing fluctuating workloads.

Confident decision‑making skills with a fair and consistent approach.

Proficiency in PC use, including WMS and Microsoft Office.

Comfortable working under pressure and meeting KPIs such as damage and non‑picks.

• Holidays: 24 days
• Pension: contribute 5% of your annual salary and we match the same
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre‑sale access!
• Health & Wellbeing:
  Discounted gym membership, and our Help @Hand scheme gives you access to virtual GPs, Mental Health support and much more.
• Discounts:
  Exclusive discounts across our product range
• Family leave:
  Enhanced Maternity, paternity and adoption leave.