Customer Service Representative; Mailroom

Location: Stone Mountain, GA
Schedule: Full-Time | Monday - Friday | 8:00AM - 5:00PM (100% onsite)
Pay Range: $17/hr.
Job Type:Long-Term Contract

We are seeking a dependable and service-oriented Customer Service Representative I (Mailroom) to support daily mailroom operations and provide excellent internal customer service. This role is ideal for someone who is organized, detail-focused, and enjoys hands-on work in a professional office environment.

Under direct supervision, you will assist with clerical and mailroom duties, support facility-related requests, and ensure mail and supplies are processed and delivered accurately and on time.

• Support daily mailroom operations and clerical duties
• Operate mailing and shipping equipment
• Provide customer service to agency employees and internal teams
• Deliver mail and supplies throughout the agency
• Prepare outgoing mail for shipment by close of business
• Assist with facility-related requests as needed
• Stay current on all applicable security protocols, manuals, and procedures
• Perform other duties as assigned

• High school diploma or GED
• At least one (1) year of experience communicating information in a customer service setting

• Experience working in a mailroom, office services, shipping/receiving, or administrative support role
• Familiarity with standard office equipment and mailing systems
• Strong attention to detail and ability to meet deadlines

This role is based in a professional office environment and regularly involves standing, walking, and moving throughout the facility. The position requires frequent use of hands and arms and may include lifting up to 10 pounds regularly and up to 25 pounds occasionally
.

As a condition of employment, candidates must successfully complete:

• Federal and national background checks
• Pre-employment testing
• Any additional checks required for the position

Focus People is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs

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