Guest Service Specialist

Guest Service Specialist – Overview

Guest Service Specialist at Mister Car Wash

Mister Car Wash is the nation’s first publicly traded car wash company, a fast‑growing, people‑powered brand that delivers the same care, connection, and exceptional experience to every customer.

• Be part of an extraordinary team. Work where the energy is high and people are the heart of the business. Everything is guided by our core values:
  We Care, We Work Hard, and We Have Fun.
• Supercharge your career growth. We’re scaling nationally and investing in leadership at every level. Our industry‑leading training programs immerse you in our culture, brand standards, and operational playbook.
• Enjoy same‑day pay. You have access to your money as you earn it.
• Enjoy amazing benefits: PTO from day one, affordable medical, dental and vision, 401(k) match, stock purchase plan, tuition reimbursement, and more.

• Greet every customer with a wave and a smile.
• Enthusiastically sell our products and the Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Enjoy variety, hands‑on work, and rewarding days.
• Keep our sites clean, inviting, and well‑maintained.
• Collaborate with team members to complete tasks and achieve goals.

• Enjoy making meaningful connections with customers.
• Sell with passion and energy.
• Love working with others to get things done.
• Thrive in a fast‑paced, outdoor work environment.
• Be open to feedback and learning new things.
• Be consistent, reliable, and available to work varied shifts, including weekends and holidays.
• Have the energy to stay on your feet and the strength to lift what’s needed.

Mister Car Wash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We participate in the E‑verify system nationwide.