Service Coordinator

Overview

The Social Service Coordinator plays a key role in supporting the well-being of residents by identifying their needs and coordinating appropriate services. This position involves building relationships with community service providers, developing health and wellness programs, and advocating for residents. There is an immediate opening for a part-time, 25-hours-a-week Social Service Coordinator at Lane Manor, a 54-unit older adult apartment complex in Stone Mountain, GA, 30083.

If you or someone you know is interested, e-mail your resume to diana.pro.

• Resident Assessment:
  Evaluate residents  needs to identify services that can enhance their quality of life and promote independence.
• Service Coordination:
  Establish and maintain connections with local service providers, facilitating access to social, health, and wellness resources.
• Program Development:
  Create and sustain educational health and wellness programs tailored to residents  needs.
• Resource Management:
  Develop and maintain a directory of community resources and services available to residents.
• Advocacy:
  Act as a resident advocate, empowering residents to advocate for themselves and liaising between residents and community services.
• Community Liaison:
  Build relationships with community agencies, network with service providers, and identify new services for residents.
• Communication:
  Foster effective communication between residents and service providers in an open and supportive environment.
• Collaboration:
  
  Advocate and liaison with management, other departments, and external agencies providing social services, health benefits, training, and more.
• Crisis Intervention:
  Provide information, referrals, and support for residents in crisis and for conflict resolution.
• Referral Monitoring:
  Track and monitor resident referrals to external agencies, ensuring follow-up and service delivery.
• Record Keeping:
  Maintain accurate records, including daily and monthly reports, to document service coordination and resident interactions.
• Additional Duties:
  Perform other tasks as assigned to support RHF s mission and goals.

• Supportive Services Expertise:
  Understanding of available supportive services and community resources for older adults.
• Advocacy & Problem-Solving:
  Ability to advocate for residents  needs and resolve issues.
• Ethical Standards:
  Commitment to high ethical standards and client confidentiality.
• Collaboration:
  
  Ability to work effectively with residents, staff, partners, and service providers.
• Independent Work:
  Capable of working independently with minimal supervision.
• Communication:
  Excellent verbal and written communication skills.
• Time Management:
  Strong organizational skills and ability to manage time to meet resident needs.
• Technical Proficiency:
  Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).

• Preferred:
  Bachelor’s degree in Gerontology, Human Services, Social Work, Psychology, Sociology, or related field.
• Experience Considered:
  Relevant work experience will be considered.
• Preferred Experience:
  
  Experience working with diverse groups of seniors and disabled individuals.

The base salary reflects factors including geography, knowledge, experience, and budget. The range aligns with the minimum experience required. The role is non-exempt and may be eligible for overtime.

The anticipated base pay range for the position is $17.81 per hour.

• Competitive pay
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement savings plan
• Employee assistance and more
• Term life and Voluntary supplemental life insurance

Employees working less than 30 hours per week are not eligible for RHF benefits unless otherwise specified under applicable state or federal laws. Eligibility may vary by position, schedule, and location in accordance with laws.

At RHF, we are dedicated to making a meaningful difference in the lives of our residents. We strive to create vibrant communities where individuals can thrive. With over 50 years of experience in providing affordable housing and supportive services, RHF focuses on the well-being, independence, and dignity of every resident we serve. We offer a collaborative and supportive work environment, opportunities for professional growth, and a commitment to making a lasting impact in the communities we serve.

Join us in our mission to create positive change and improve lives—because at RHF, we believe in making every day better for those who need it most.