Patient Access Representative

We are seeking a Patient Access Representative to support front-desk operations at Med Cura Health. This role requires strong organizational abilities and effective communication skills to ensure a smooth and efficient experience for patients from the time they arrive through the completion of their visit.

• Competitive salary
• Annual incentives
• Retention bonus
• Medical, dental, and vision coverage
• Retirement plan with employer match
• Paid time off
• Paid holidays
• Company-issued uniforms
• Professional development opportunities
• Continuing education opportunities
• Eligibility for loan-repayment programs
• Additional benefits as offered

Full-time

Day

$16.00 - $22.00 / hour

• High school diploma or equivalent; an associate degree is preferred
• Experience in healthcare or front-office settings is beneficial
• Strong interpersonal and communication skills
• Proficiency with EHR systems and office software
• Ability to manage multiple tasks in a fast-paced environment
• Attention to detail and strong organizational abilities
• Knowledge of medical terminology is helpful

• Welcome patients and visitors upon arrival and provide clear direction as needed.
• Register patients and verify information including insurance details and required documentation.
• Schedule appointments and manage patient flow to help maintain timely operations.
• Answer incoming calls, address general inquiries, and provide information about available services.
• Process patient payments and issue receipts for completed transactions.
• Maintain accurate records in the EHR system in accordance with organizational standards.
• Ensure compliance with privacy and security requirements including HIPAA and related regulations.