Certified Shift Manager

Certified Shift Manager – McDonald’s

Join to apply for the Certified Shift Manager role at McDonald’s.

We’re looking for Superstars to join our McFamily. We offer a satisfying career with competitive benefits, opportunities for growth, and a supportive environment.

Managers lead shifts every week to ensure customers receive a fast, accurate, and friendly experience. Some managers also lead Departments. These responsibilities may include:

• Managing assigned systems such as Training, Food Safety, and Inventory Management.
• Setting goals, delegating tasks, following up, and reporting results to teams and other managers.
• Overseeing Guest Service to ensure a great customer experience, effective sales promotions, and well‑trained service staff.
• Ensuring Kitchen operations deliver quality food quickly, maintain safety standards, control food costs, and train staff on new menu items.
• Managing the People Department to hire qualified crew, train them, schedule them to meet sales and profit goals, and recognize and motivate them.

Previous managerial experience is preferred, ideally within a restaurant, retail, or hospitality environment. We’re seeking positive team players with flexible schedules. You must be 18 years or older to manage in our corporate‑owned and operated restaurants. Experience in a fast‑paced environment and a passion for McDonald’s culture are essential.

• 15‑25 days paid vacation
• 10 paid holidays, anniversary splash and 8‑week sabbatical every 10 years
• Education through Archways to Opportunity: high‑school degree, college tuition assistance, English classes as a second language
• Medical, dental and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and long‑term disability, life and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant.

I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee‑operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization for evaluation. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee.

I understand that I need to contact the franchise organization for information about its privacy practices.