Support Worker, Healthcare Nursing

Location: Oulton

Support Worker - Papworth Trust are looking for a Support Worker to join their Care team in Lowestoft, Suffolk on a full-time, permanent basis (37.5 hours per week). Part-time hours may be considered for the right person.

In this role, you will deliver person-centred support that enables our customers to live independently, access their local community, and work towards their personal aspirations and goals, ensuring choice, dignity and inclusion are at the heart of everything you do.

Why Papworth Trust:

Papworth Trust is a leading disability charity, dedicated to empowering disabled people to live with equality, choice, and independence. Our vision is a world where disabled people are seen for who they are.

Fantastic company benefits include:

Competitive Pay:£12.60 per hour plus sleep-in payments
Holiday: 33 days annual leave inclusive of bank holidays
Pension: choice of two schemes with an enhanced employer contribution
Employee extras:
Inclusive employee assistance and wellbeing support, company sick pay, health cash back scheme, Cycle to Work scheme, opportunities to be recognised through our Values in Practice reward and recognition scheme, and the chance to have your voice heard via our employee forum and colleague experience group

About the role:

As a Support Worker, you will provide practical, emotional, and personal care support tailored to individual customer needs. You will work as part of a dedicated team delivering a 24-hour service, 365 days a year, supporting customers to develop daily living skills, maintain their wellbeing, and access education, leisure, and community opportunities. Working hours for this role are 37.5 hours per week, working 15-hour shifts across 7 days on a rota basis to meet customer needs.

This includes weekends, bank holidays, sleep-ins, and occasional waking nights as required.

Key Responsibilities:

Provide person-centred personal care and daily living support, including mobility, continence, medication support, meal preparation, and maintaining clean, safe living environments in line with individual care plans.
Promote independence and inclusion by supporting customers to access educational, recreational, social, and community-based activities, both at home and in the wider community.
Monitor customers’ health, wellbeing and behaviour, reporting and responding appropriately to any changes or concerns while maintaining dignity, choice, and confidentiality.
Communicate effectively using inclusive, person-centred approaches, working collaboratively with families, advocates, carers, and external professionals to meet individual goals and aspirations.
Contribute to support plans, risk assessments and handovers, maintaining accurate records and documentation in line with GDPR, Trust systems and regulatory requirements.

About you:

As a Support Worker, you will share Papworth Trust’s values and be committed to equality, inclusion, and safeguarding. You will ideally be experienced in supporting disabled adults with learning and/or physical disabilities, helping them live fulfilling, independent lives. Ideally, but not essential, you will hold Care Certificate or NVQ in care. Would be advantageous, but again not essential, if PEG (Percutaneous Endoscopic Gastrostomy) trained, but training will be provided.

What is essential You will be caring, flexible, and confident in managing challenging situations, communicate effectively, use IT systems for record keeping, and provide personal care as needed. You will ideally live within a 30 minutes commute of Lowestoft and be able, or willing to learn, to drive as will use Trust vehicles and assist customers safely (both manual and automatic cars).

Additional information:
The post is subject to an Enhanced DBS with Adults Barred List check and candidates must be authorised to work in the UK.

Papworth Trust is a Disability Confident employer. We welcome applications from disabled candidates and guarantee interviews to those who meet the minimum criteria. If you require reasonable adjustments or alternative formats, please let us know as early as possible.

If you are passionate about empowering individuals, promoting independence, and…