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Customer Service Rep Call Center / Support Bilingual Event Manager / Planner

Call Center Operations Leader: Reservations & Dispatch

Job in Stoneham, Middlesex County, Massachusetts, 02180, USA
Listing for: MV Transportation
Full Time position
Listed on 2025-12-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, Bilingual, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A transportation services company is seeking a Call Center Manager to supervise all reservations, scheduling, and dispatch operations. This role involves managing staff training, maintaining high-quality customer service standards, and acting as a liaison between staff and clients. The ideal candidate should possess strong customer service skills and experience with the Trapeze system, and be capable of handling multiple tasks in a dynamic environment.

Opportunities for advancement in this role are available.
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