Service Manager

We’re looking for an experienced and motivated Service Manager to lead The Bungalow, ensuring the delivery of high-quality support for people with individual needs.

This is an opportunity to bring your leadership skills, knowledge and experience to a role where you can make a real impact. You’ll have responsibility for the day-to-day running of the service, supporting your team to develop and creating an environment where people feel valued, respected and empowered to achieve their goals.

• Lead, motivate and develop your team, creating a positive and supportive working environment where everyone can thrive.
• Oversee the day-to-day management of the service, ensuring safe, effective and high-quality support.
• Work closely with individuals, families and professionals to ensure support reflects people’s needs, choices and aspirations.
• Manage staffing, recruitment, supervision and professional development, helping your team build confidence and skills.
• Take responsibility for budgets, resources and operational planning.
• Maintain high standards of quality, safeguarding and regulatory compliance, identifying opportunities for continuous improvement.
• Build strong relationships with external agencies and partners to support positive outcomes.
• Promote a culture of open communication, trust and wellbeing, reflecting Cross Reach's values and Christian ethos.

You'll be a confident and approachable leader with previous management experience in social care, ideally supporting people with learning disabilities, physical disabilities or complex needs. You'll have proven experience of leading, supervising and developing staff, alongside the ability to manage budgets, resources and service development. Strong communication, organisational and IT skills are essential, as is the ability to work effectively with families, colleagues and external professionals while maintaining high standards of quality and support.

To be considered for this role, you must hold an SVQ Level 4 in Social Care or equivalent, and have a management qualification or be working towards one in line with SSSC requirements. You must also be registered with the Scottish Social Services Council (SSSC), or meet the requirements for registration, and be a member of the PVG Scheme.

As this is a Christian leadership role, you must have a Christian faith and be able to uphold and actively promote Cross Reach's Christian ethos. This is an occupational requirement under the Equality Act 2010.

The role may include on-call responsibilities and some evening, night or weekend working.

At Cross Reach, we believe that great services start with great people. You'll join an organisation where compassion, respect and commitment are at the heart of what we do.

You’ll have the opportunity to shape and develop your service, support the professional growth of your team and contribute to an organisation committed to making a positive difference across Scotland.

We value the experience and ideas you bring and will support you in continuing to develop as a leader.

If you're an experienced social care leader looking for an opportunity to make a difference, we'd love to hear from you.

Apply today and help us continue to deliver high-quality support at The Bungalow.

We also offer you a range of benefits that you would expect from an organisation that support others.

• Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card.
• We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit.
• Balancing work and family are made easier with our suite of…