Director, ERP Systems

Position: Director, ERP Systems - #21294
About the JobReporting to the CIO, the Director ERP Systems develops, plans, implements and maintains the Enterprise Resource Planning (ERP) applications for the business unit and other global corporate systems in coordination with applications to fulfill the Company’s operating objectives. With a focus on Epicor (Kinetic and E10), you will design platform architecture solutions; manage the development lifecycle; articulate design considerations, trade-offs, benefits, and recommendations for platform architecture and business process across four sites (Connecticut, New York, Toronto and Suzhou).You

are a motivated technical leader who is passionate about ERP application architecture. You excel at executing the hands-on implementation of proposed solutions and providing technical guidance to teams during the solutions' development and deployment phases. You are a go-getter, love learning new technologies and thrive in a fast-paced environment where you can collaborate with architects and stakeholders to deliver infrastructure and design solutions to enable real business process improvement.

You are an excellent communicator that can help bring to life business process through shared vision with global stakeholders.

As part of a market leading, US based, global multi-sites engineering and manufacturing company, the Director, ERP Systems will work in an international and multicultural environment and will play a key role in the company’s digital transformation. The position is based in the Pawcatuck, CT, location and will:

• Contribute to the harmonization of the Business processes across the whole organization.
• Support and optimize integrations (in/out) between ERP Systems and Salesforce to create process efficiencies and feed Business Insights.
• Challenge current systems setup, customization and interfaces against new features offered by new versions and Company business objectives.
• Lead the implementation and upgrades for Epicor Kinetic with new organizational processes with alignment to recently completed manufacturing process Global Design.
• Evaluate and recommend changes to current and future systems requirements to meet organizational needs and business targets.
• Determine project scope, sets deadlines, assigns responsibilities and monitors progress for the ERP and Corporate systems.
• Manage team, based in multiple locations/geographic zones in the day-to-day performance of their jobs.
• Manage external partners to deliver implementation program goals and facilitate best practice conversations with key business users and stakeholders.
• Ensure that project/department milestones/goals are met and adhering to approved budgets.

Essential Responsibilities

• Manage the ERP applications/Corporate Systems for specified client departments and act as the key technical liaison between computer systems users, vendors and Information Services.
• Act as primary contact for all application systems problems. Analyze and document problem, recommend solution, initiate corrective actions. Follow up on problem resolution and Inform clients of status utilizing the service/help desk functionality.
• Serve as the information resource for client users, including determination of the most appropriate data source, providing or arranging application-based report writing, or educating users to retrieve the information themselves.
• Coordinate with in-house developments and third-party development partners and integrators
• Formulate system scope and design objectives through research and fact-finding to configure vendor-maintained systems or develop and modify in-house systems.
• Prepare detailed specifications from which vendor systems are configured and implemented.
• Meet with business stakeholders to continually improve the ERP and Corporate systems.
• Create special data analysis requirements from management.
• Maintain overall systems processes and support continual business process improvements.
• Help develop/maintain data exchange or interfaces between ERP and other systems (CAD, PLM, CRM/Salesforce, Financial Consolidation).
• Coordinate version upgrade of CAD systems with respective Engineering Departments.
• Provide proactive support for ERP systems and…