Crisis Prevention Facilitator

Position Summary:

At Stony Brook Medicine, the Crisis Prevention Facilitator will act as a facility champion for implementation of crisis prevention across all psychiatric units and function as a member of the hospital‑wide Crisis Prevention Team. They will work with administrators, faculty, staff to ensure that crisis prevention is being utilized throughout day‑to‑day programming and interactions with patients.

The Crisis Prevention Facilitator shall be someone who is respected by other staff and who models crisis prevention and crisis de‑escalation values and techniques in their day‑to‑day work. The Crisis Prevention Facilitator will be an expert in verbal, nonverbal and physical techniques and be able to provide guidance related to crisis prevention.

• Complete crisis prevention training utilized at SBUH upon hire.
• Complete the crisis prevention train‑the‑trainer course within 3 months of hire and observe other trainers for several classes in preparation to become a trainer.
• Participate in the further development and implementation of the Crisis Prevention Team.
• Actively respond to calls/pages to help patients in crisis.
• Intervene with patients in distress using verbal de‑escalation, and, if necessary, use physical interventions when the situation requires that level of support.
• Develop, monitor and update behavior plans and expectations for patients.
• Engage with patients when they are calm, developing relationships and rapport throughout the shift, as well as remain alert for early warning signs of behavioral challenges that can be de‑escalated and ensure effective communication of these events with unit treatment team members.
• Attend as many crisis incidents as possible to coach faculty and staff through the incident to identify strengths and opportunities for improvement.
• Ensure helpful debriefings occur after the crisis, and attend as many debriefings as possible to talk about what occurred and discuss future approaches to care.
• In partnership with the SBUH Crisis Prevention Coordinator and unit supervisors, share ideas to help educate employees identified with skill limitations to improve de‑escalation and physical techniques.
• Teach crisis prevention training to other staff and faculty at Stony Brook Medicine institutions.
• Work with other crisis prevention instructors to update trainings as necessary.
• Works collaboratively with the Autism clinical service areas.
• May include community based training and/or follow up as needed.

Required Qualifications: Bachelor’s degree in any health or human services field, emergency management, communications or criminal justice field. At least 3 years of experience working in an inpatient or emergency setting, or in a program, institution or residential setting where challenging behaviors are commonly addressed. Some form of crisis prevention training, for example, PMCS, SCIP, CPI or other similar negotiation/de‑escalation training.

Strong verbal calming/de‑escalation skills, and experience with using physical safety techniques. Have a philosophy of person‑centered, trauma‑sensitive, and recovery‑focused care. Excellent communication skills and teaching ability in informal and classroom settings.

Preferred Qualifications:

Master’s degree in any health or human services field, emergency management, communications, or criminal justice field, prefer LMHC or BCBA credentials. Five or more years of full‑time experience working in a setting serving those with significant behavioral challenges requiring de‑escalation and physical interventions. Experience as a trainer, teacher, or professor. Experience working on a crisis response team.

Please note that the successful candidate must frequently move about the hallways, patient rooms, and multiple floors to service patients. The successful candidate will also aid with the transport of patients, respond to alarms/codes, detect and communicate situations that may cause harm, use physical interventions and techniques when securing and applying restraints on patients and move restrained patients. The successful candidate will also restrain agitated patients and aid with…