General Manager

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The ideal Restaurant Manager is enthusiastic, results‑driven and knows how to get the most out of their team to create an Amazing Customer Service environment. They must feel comfortable building a team, recruiting, leading and developing people to execute outstanding Quality, Service, Cleanliness & Value, build sales and control costs to deliver optimum business results for a single McDonald’s restaurant. Key customers include all levels of the team and our Guests/Customers.

• Motivate a group of people to act toward achieving a common goal.
• Possess the combination of personality and leadership skills that makes others want to follow their direction.
• Set the tone for the restaurant and customer service environment.
• Role model values and behaviors that are consistent with the Company culture.

• Effectively develop and execute store marketing plans to maximize sales potential within the community.
• Ensure systems and routines are in place to improve sales and transactions; push the team with targets and hold the team accountable.
• Conduct in‑restaurant implementation of new products and procedures.
• Effectively execute national and co‑op promotions to maximize sales potential.
• Consistently execute at a high level in managing expenses and meet budgeted targets.
• Use proper security and safety measures at all times.

• Maintain critical standards for raw and finished product quality, service speed and quality, cleanliness and sanitation, and ensure food safety is a top priority for the restaurant on a daily basis.
• Manage planned maintenance of equipment to ensure optimal productivity and quality.

• Accurately project, measure and control all P&L line items, e.g., food, labor, etc.
• Measure external customer satisfaction and execute a plan to improve and increase loyalty.
• Effectively schedule to build the business on all day parts.

• Maintain all physical plant aspects of the restaurant, including landscaping, building, equipment, etc.
• Ensure all security procedures are executed.

• Recruit, select, develop and retain an optimum number of crew, maintenance, and management who are enthusiastically dedicated to customer satisfaction.
• Plan and conduct leadership team meetings.
• Complete and present performance appraisals based on defined goals and objectives for all restaurant team members in a timely manner.
• Know, enforce, and educate crew on all appropriate policies, labor laws, security and safety procedures.
• Model performance standards for all crew stations and maintenance. Work in a unit‑producing capacity as needed.
• Execute a plan to increase employee loyalty, satisfaction and pride with the McDonald’s experience.
• Manage the development and training of crew and shift management employees, including interviewing applicants for crew and management positions.
• Oversee tasks such as food safety, internal communication, inventory management, daily maintenance and cleanliness, managing team, quality food production, exceptional customer service, scheduling and training.

Job Type: Full-time
Pay: $40,000.00 - $65,000.00 per year

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

• 3 years

• Associate

• Management and Manufacturing
• Industry: Restaurants

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment…