Part-Time Sales Teammate

Overview

The Sales Teammate position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management (e.g., cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).

• Sales Generation and Guest Service

• Greet Guests with a friendly, engaging attitude, and consistently provide legendary service to each Guest.
• Answer questions regarding the store and its merchandise.
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
• Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience.
• Demonstrate product knowledge and sales education, sharing that knowledge with the Team.
• Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Be consistent on personal sales and contribute to Teammates’ presentations with the Sales Presentation Guide (SPG).
• Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management.
• Provide legendary service throughout the store in Front 5, sales floor, fitting rooms, and the register area.
• Help Guests try on or fit merchandise and assist with checkout and bagging.
• Prepare merchandise for alterations and understand exchange/return procedures to create a positive guest experience.
• Use the Sales Presentation Guide (SPG) daily to achieve goals.
• Meet or exceed performance standards in Buckle business builders and guest loyalty activities (e.g., fit appointments, Buckle credit card, guest connect).
• Place Special Orders or contact other stores to find desired merchandise.
• Maintain and build good Guest relationships to develop a client-based business.
• Develop knowledge of Buckle’s customer service expectations to meet Guest needs.
• Maintain high standards at all times, including when management is not present.

• Teammate Recruiting, Training and Development

• Recognize recruiting opportunities via Jobs & Careers cards, email referrals and Teammate recommendations.
• Create relationships through Guest Loyalty and Guest Preferred programs.
• Maintain a professional and respectful attitude to foster a positive floor culture.

• Visual Merchandise Management

• Present merchandise to maximize sales and optimize merchandise turn.
• Stay current on product range and collaborate with teammates and guests on product improvements and feedback.
• Ensure the sales floor is sized appropriately and new freight is displayed.

• Operations

• Maintain a flexible schedule, including mornings, evenings, weekends, and holiday periods based on store needs.
• Open/close cash registers, balance cash drawers, and handle deposits.
• Monitor security risks and follow Loss Prevention guidelines and policy.
• Know POS procedures and payment/exchange policies.
• Perform merchandising tasks, such as handling freight, re-merchandising, displays, price markdowns, and transfers.
• Keep the store clean, organized, and shoppable; provide feedback to leadership on merchandising concerns.
• Communicate policy violations and concerns to Store Manager, District Manager, and Human Resources.
• Understand and apply Buckle’s Code of Ethics and policies.
• Contribute to the mission with high levels of customer service and positive team spirit.
• Special projects and other duties as assigned.

This job has no supervisory responsibilities.

• Teammate Discount
• Performance Bonuses
• Employee Assistance Program
• 401(k) (subject to additional requirements)
• Paid Sick Time (where required by state)

No prior experience or training required.

The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Teammate is regularly required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms; climb,…