Service Support Officer ; CNS

ADVERT

Service Support Officer, Stornoway (0171)
37 hours per week, permanent post
£30,758 - £31,935 per annum (inclusive of £2,997 Distant Islands Allowance)

To provide administrative support for the Chief Officer and Partnership Services Senior Management Team to allow the service responsibilities to be delivered efficiently and effectively. As a key member of the team, the postholder will be responsible for the effective recording, processing and sharing of information both internally and externally, with a strong emphasis on maintaining high-quality partnership working in support of the vital functions carried out by Partnership Services and its staff.

You must have proven experience of working in a busy office environment supporting a number of different services areas along with a working knowledge of administrative and financial procedures within a large organisation.

It is essential that you have a SVQ Level 3 / HNC in Administration / Business Studies or equivalent level of qualification.

You should have proficient keyboard skills, good verbal and written communication skills and the ability to work under pressure are essential for the post. It is essential that you have knowledge of office procedures and knowledge of records management and Data Protection Principles.

It is vital you read the attached Job Description and Person Specification. In your Experience Statement, please detail how you meet each of the essential criteria outlined in the Person Specification.

Interviews will be conducted in person, providing candidates with the opportunity to meet the team and experience our work environment.

Closing Date:
Monday 21 September 2026

Salary for the above post is inclusive of Distant Islands Allowance.

It is vital that you download and read all of the attached documents to this advert before completing an application form.

Guidance Notes for Applicants will explain our recruitment process and how to complete key information on your application so that you have the best chance of showcasing your skills and experience.

Job Description and Person Specification must be read in order to complete the ‘Experience’ part of the application. You should refer to the person specification and detail where you meet each of the criteria and provide relevant examples of this in your application.

Download and save the job description, person specification and any additional documents from the vacancy job advert as you will be unable to access these once the vacancy has closed.

Use of Artificial Intelligence (AI) tools, such as Copilot and ChatGPT, may be used to support your application preparation, for example by generating ideas or checking spelling and grammar. However, all application responses must be your own work and accurately reflect your knowledge, skills and abilities, experience, qualifications, and achievements.

Applications that appear to rely heavily on AI-generated content may not be progressed. By submitting an application, you confirm that the information provided is authentic and based on your own experience.

Application Updates:

Please ensure your email address is entered correctly, as all correspondence regarding your application will be sent by email. We also recommend checking your inbox, junk folder, and your My Job Scotland  account regularly for updates.