Customer Service Representative- Stoughton, MA

Customer Service Representative - Stoughton, MA

1 week ago Be among the first 25 applicants

Customer Service Representative main duties will be to oversee the assigned house accounts. The candidate will work closely with their direct manager and Sales Team to develop customer strategies for existing customer retention, profitability management and expanding their portfolio of business with new product sales. The Customer Service Representative is responsible for assuring customer satisfaction of their assigned house accounts.

A Customer Service Representative will meet all day-to-day requirements within their set customer group. Representatives will have the ability to work and sell to a variety of customers across the country from varying industries with varied needs. Navigating through customer issue(s) by providing a high quality customer service experience to enhance the quality of support delivered by the rest of the organization.

Representatives will be provided with comprehensive training and support as well as advancement opportunities.

This job description lists the primary responsibilities and duties for this position. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. In the event that management exercises its right to assign or reassign duties and responsibilities a review will be given at that time to determine any change in compensation.

• 3 years’ experience in a customer service or sales based role.
• Associates / Bachelor’s degree preferred; however, relevant experience is acceptable.
• Excellent written, technical and verbal communication skills.
• Ability to juggle multiple tasks simultaneously and with limited management oversight.

Diesel Direct is an Equal Opportunity Employer.

Compensation Details: 17-20 Hourly Wage

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full-time
• Job function:
  Other
• Industries:
  Oil and Gas

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