Logistics-Dispatcher

Join to apply for the Logistics-Dispatcher role at Stoughton Trailers, LLC

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Employees must be able to perform these essential functions satisfactorily with or without a reasonable accommodation. Accommodations will be evaluated and provided to eligible employees on a case-by-case basis.

• Work in environments including adverse conditions such as cold, snow, rain or heat
• Interact and communicate with customers via telephone, email and/or in person in a polite and courteous way
• Customer service focused, represent a professional image regarding pick‑up and any delivery problems
• Direct emergency vehicles and handle communication for emergencies when necessary
• Complete a daily shift log and pass down information at end of shift to Security Guard
• Perform trailer security exit checklist with Carrier Driver and store electronically with the Bill of Lading (BOL)
• Submit Quality Issue notifications to the Quality Department
• Record customer interactions and transactions, inquiries, complaints and comments, and action taken in neat and legible handwriting (daily shift log)
• Document and perform data entry for trailer moves
• Maintain inventory/location records of finished goods and other trailers as needed
• Escalate unresolved issues to supervisor
• Register visitors and direct them to entry points
• Answer internal and external calls
• Multi‑task in a fast‑paced environment
• Read and interpret documents and instructions
• Perform and complete vehicle daily inspection checklist on assigned vehicle
• Perform all assigned tasks in a safe, efficient, timely, accurate and highly productive manner according to company policy
• Contribute to the team effort to produce a quality product
• Attend scheduled work hours on a regular and timely basis; maintain good attendance
• Work overtime as needed
• Ensure safety of others near moving vehicles
• Maintain key and equipment list
• Additional duties: filing, records retention, document copying and scanning, paperwork distribution, etc.
• Follow Company policies and procedures
• Perform other duties assigned by the Company

• Monday through Friday, 7:00 a.m.–3:00 p.m.

• Education:
  
  High School Diploma, GED, or technical school education and at least 2 years of related experience in a manufacturing environment
• Licenses/Certifications:
  
  Valid Driver’s License
• Safe driving skills and a good driving record
• Fluency in English
• Ability to work alone and unsupervised
• Ability to organize and prioritize time to balance conflicting demands
• Ability to operate two‑way and emergency radio systems
• Self‑motivated, driven, positive attitude

Entry level

Full-time

Other – Truck Transportation