Technical Sales Engineer

Technical Sales Engineer

Location:

Stourport

Hours:

Monday-Thursday: 7:30am - 4:00pm (30-minute lunch) Friday: 7:30am - 1:00pm

We are working with a well-established manufacturing company who are looking to appoint a Technical Sales Engineer to join their Sales team. This is a key role focused on building strong customer relationships, responding to technical sales enquiries, and producing accurate, competitive quotations. You will provide both commercial and technical support to new and existing customers, working closely with internal departments to ensure a smooth process from enquiry through to order.

As a Technical Sales Engineer, your responsibilities will include:

Acting as the first point of contact for customer enquiries via telephone, email, and occasional face-to-face meetings
Understanding, managing, and interpreting customer technical requirements
Producing layouts and costed solutions using CAD software (training can be provided)
Preparing clear, detailed, and accurate quotations and tenders in a timely manner
Following up quotations to secure profitable orders
Providing pre-sales technical advice and product support to customers
Maintaining a strong understanding of products and applications
Ensuring orders are processed efficiently and that accurate information is passed to Design and Manufacturing teams
Keeping customers informed of order progress and resolving any issues promptly
Maintaining accurate records of enquiries, quotations, orders, and customer activity using Sage CRM
Identifying and pursuing new business opportunities
Supporting the Contracts, Engineering, and Production teams as required
Occasional customer and site visits

Requirements

Ability to read and interpret technical drawings (AutoCAD)
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Experience using Sage 200 and CRM systems (advantageous)
Strong attention to detail
Good troubleshooting and problem-solving skills
Excellent time management and organisational skills
Proactive and able to use initiative
Strong work ethic
Excellent communication skills
A collaborative team player
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