Credit Representative ; EST Shift-Hybrid

Credit Representative I (10:30am-7pm EST Shift-Hybrid)

Join to apply for the Credit Representative I (10:30am-7pm EST Shift-Hybrid) role at Vontier.

Position is $20 per Hour (Gainshare potential available + $300 Sign on Bonus)

10:30am-7pm EST shift Monday-Friday (NO WEEKENDS!)

Ability to work remotely on Monday and Friday

(Required to work on-site at Matco headquarters every Tuesday, Wednesday and Thursday.)

Training schedule will be 8am-4:30pm EST M-F for 6-8 weeks and will require being onsite throughout that duration. Attendance is Mandatory

You will be responsible for servicing customers and franchisees in a call center environment. You will communicate with customers on financial matters.

In addition, you will input data to determine if a request for credit can be granted. You will interface with other team members or functional areas to assist customers with solving outstanding issues or problems.

• Receive inbound calls to input data necessary to establish a line of credit or determine that credit cannot be extended
• Maintain professional interaction with all Matco Tools personnel, distributors, and customers at all times
• Build and maintain solid relationships with the above mentioned
• Maintain and promote a positive attitude while meeting productivity and quality goals
• Remain flexible and adaptable to changes in processes and work shifts
• Other duties as assigned

• High school diploma or equivalent G.E.D. required
• One year of experience in a call center-based environment preferred
• Must be able and willing to work 10:30am-7:00pm ET shift Monday through Friday
• Required to work on-site at Matco headquarters every Tuesday, Wednesday and Thursday
• Ability to work remotely on Monday and Friday
• Must have reliable transportation
• Ability to carry out responsibilities with minimal direction and work well in a team environment
• Ability to adapt to an ever-changing environment which requires flexibility, especially around processes
• A well-developed sense of urgency and follow-through
• Strong problem-solving skills
• Ability to communicate effectively via mail, email, and phone by utilizing proper grammar and phrasing

• Annual bonuses/incentives (depending on position)
• Immediate Company Benefits (medical, Dental, Vision, Life, Etc.)
• 401k with company match
• 401k defined contribution after 1 year of service
• High level of employee engagement
• Walking path and gym equipment onsite
• Food trucks on site during the summer
• Dress for your day - every day casual/jeans
• Employee discounts
• 15 days vacation + 4 floating holidays + 8 paid holidays
• Paid maternity & paternity leave
• Tuition reimbursement
• Student loan payment assistance
• Hybrid work environment (2 days remote)
• Annual Day of Caring for employees to volunteer
• Discounts on tools
• Annual team building events

Vontier partners with you and your family on your health and wellness journey. Visit  to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, and more.

Vontier is here for all stages of life. We also offer paid time off up to 120 hours, 12 paid holidays (including 4 floating holidays) per year and paid sick leave.*

Disclaimer:
The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant’s geographic location. The Company reserves the right to modify this information at any time, subject to applicable law.

At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment. Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.

Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone—we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. Together, let’s enable the way the world moves!

“Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law.”