Engineering Manager

INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)
Oversee a team of Product Development Engineers, guiding them to achieve quality and new item creation goals. Develop a pipeline of projects focused on enhancing quality and generating warranty savings to meet key performance indicators (KPIs). Collaborate with the Sourcing team to align resourcing strategies that improve product quality and cut warranty costs. Coordinate warranty savings KPIs with sourcing KPIs to ensure overall cost reduction.

Manage all tool repair and service centers throughout North America, partnering with both internal and external facilities to advance quality initiatives and shorten turnaround times. Strong written and verbal communication skills are essential for effective interactions with field staff and customers.

Support new item creation through competitive benchmarking and targeted research to identify the strongest product opportunities. Create and maintain technical documentation, review designs for compliance with company and ASTM standards, and define robust test criteria for new offerings. Use tensile, torque, hardness, and other lab equipment to validate performance and reliability for both new and existing tools.

This is an Hybrid role located in Stow, Ohio.

KEY RESPONSIBILITIES:

Lead the Engineering team to achieve product quality and warranty reduction KPI targets

Create a tracking funnel for all warranty and quality projects

Track top warranty items by number of defects and cost Manage the performance of internal and external repair centers to meet KPI targets

Track turnaround time both repair time and delivery turnaround

Conduct weekly meetings with struggling centers to focus on remediation

Travel to repair centers to review quality processes

Support new product development by evaluating new tools and completing the New item Creation (NIC) process

Acquire specifications/drawings/testing/application data Assist with the creation of equipment design, manufacturing and test specifications

Perform Product testing on new and existing tools

Internal lab testing3rd party external testing

Field testing

Perform data analysis for new and existing warranty agreements with suppliers

Attend supplier review meetings and provide Engineering and Quality feedback to the scorecard

Respond to Customer Service requests for engineering and quality expertise through the Epost-it process

Author field communications for quality related concernsWHO YOU ARE (Qualifications)

Preferred Qualifications:

Excellent interpersonal skills and ability to communicate effectively to C-suite

Results driven

Exceptional data analysis skills

Experience with material testing equipment

Automotive industry experience

Hands-on automotive repair experience both mechanical and electrical

Prior manufacturing quality experience

Formal problem-solving training and successful execution of its tools

Ability to interpret and understand ASTM standards
10% travel or less. May include one international trip per year Current passportMEASURES OF PERFORMANCE:

Achievement of Warranty reduction KPI goal Achievement of tool repair turnaround time KPI goal

On-time measures for new item creation process

Customer Service Response Times On-Time Delivery of Product Development ProjectsPOSITION

QUALIFICATIONS:

B.S. in Mechanical Engineering3+ years experience in a people leadership role Minimum three years’ experience in material testing and comparison to industry standards

Minimum three years’ experience in a manufacturing environment

Experience with Solid Works 2D print creation and 3D modeling

Hands-on automotive experience with an excellent working knowledge of automotive tools

Minimum two years’ experience with problem solving strategies (5 Why)
Database / Business Intelligence…