Clinical Support Team Administrator

Are you an administrator looking for a new and exciting opportunity? Do you have excellent communications skills and a keen eye for details? Can you effectively manage multiple tasks and priorities.

The NDD pathway are looking to recruit a conscientious, calm and confident individual to become part of the Business Support Team. Our successful applicant will be working alongside Business Support and Clinical colleagues within the CFYP Care Group, Neurodevelopment Pathway supporting Young People and their families.

You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. You will be able to evidence a flexible response to service needs and the ability to think creatively.

Experience of working to deadlines, on your own initiative and maintaining confidentiality are also essential.

Duties include (but not limited to)

• Supervision of staff, staff training and recruitment.
• Maintaining electronic patient record systems
• Maintaining and monitoring waiting lists
• Diary management
• Typing of letters
• Telephone work
• General business support to wider clinical team
• Undertake other appropriate duties, as directed, being adaptable and flexible to service needs and changes across the locality.
• Promote adherence to Trust Policy and support compliance in all areas
• Promote a positive culture within the workplace; working within the remit of the Trust Values
• Previous administration experience is essential however training will be given.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey.

Benefits included with this role are:

-

• a comprehensive in house & external training programmes
• career progression
• starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
• NHS discounts and many more

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Please visit our Facebook and Twitter page @NSFTjobs

This role covers multiple locations which are Bury, Ipswich and Stowmarket.

** Previous Applicants Need Not Apply**

• Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level.
• Knowledge of Trust electronic record system

• Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level
• Ability to work with senior members of staff across a large organisation

• ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent.
• Excellent articulate communication skills
• Interpersonal skills including taking a proactive, diplomatic approach and ensuring confidentiality at all times.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.