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Service Booking Clerk

Job in Stowmarket, Suffolk County, IP14, England, UK
Listing for: Driven Motor Jobs Limited
Full Time position
Listed on 2026-05-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 22000 GBP Yearly GBP 22000.00 YEAR
Job Description & How to Apply Below

Automotive Vacancies - Service Booking Clerk Motor Trade Jobs - Service Booking Clerk

Salary: £22,000

Hours: 8am - 6pm Monday to Friday, Saturday on a rota

We have a new opportunity for a Motor Trade Service Booking Clerk in Suffolk. We are seeking to recruit a highly professional individual who can provide support as a Service Booking Clerk. You will need to be able to communicate clearly and concisely with customers and other staff members in a professional, prompt and courteous manner.

Key duties
  • Recording all relevant information in terms of service bookings.
  • Advising customers on service, parts and warranty updates.
  • Arranging and re-booking customers' service work to be carried out.
  • Advising and selling additional work found during vehicle inspections.
  • Registering payment by finalising and invoicing the customer and collecting payment.
  • Providing similar support to the sales team.
Key performance indicators
  • Customer satisfaction.
  • Repeat bookings.
  • Retail hours sold.

The successful applicant will be IT literate, self-motivated and have a proactive approach to delivering an exceptional customer experience.

Full driving licence is required along with a stable working history.

Submit your up to date CV, ensuring you include all your contact details, including your mobile phone number, postcode and your email address.

NB:
Your details will not be sent to any of our client’s without your permission.

in complete confidence as soon as possible to Shelley Ford at Driven Motor Jobs

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