SAP S​/HANA Support Analyst

Position: SAP S/4HANA Support Analyst
SAP S/4

HANA Support Analyst | £40,000-£45,000 | Stowmarket

An established international manufacturing organisation is looking for an SAP S/4

HANA Support Analyst to join its growing technology team.

This is an excellent opportunity for someone with SAP support experience who wants to develop their skills within a modern S/4

HANA environment. You'll work closely with operational and business teams, supporting critical systems across manufacturing, warehousing, logistics, and supply chain functions.

The position offers exposure to a broad SAP landscape and would suit someone looking to progress beyond traditional application support into a more business-focused SAP role.

The Role

You'll play a key role in supporting and improving the organisation's SAP S/4

HANA platform, helping users resolve issues, improving business processes, and supporting ongoing system enhancements.

Responsibilities include:

Managing and resolving SAP support incidents and service requests
Investigating functional issues and carrying out root cause analysis
Supporting configuration changes through established change processes
Working with users across manufacturing, warehousing, logistics, and supply chain operations
Supporting master data integrity and data-related issue resolution
Assisting with testing activities, system enhancements, and process improvements
Monitoring integrations between SAP and connected business applications
Maintaining support documentation and knowledge articles
Collaborating with stakeholders to identify opportunities for continuous improvement
Supporting the ongoing optimisation and adoption of SAP S/4

HANA capabilities
What We're Looking For

Experience supporting SAP S/4

HANA, SAP ECC, or another enterprise ERP platform
Strong troubleshooting and problem-solving skills
Experience working with business users to investigate and resolve application issues
Understanding of ERP processes within manufacturing, supply chain, logistics, or warehousing environments
Exposure to SAP Fiori or modern SAP user interfaces
Experience supporting one or more SAP functional areas such as MM, PP, EWM, TM, QM, FI, or CO
Strong communication skills and a customer-focused approach
Ability to prioritise workload and manage multiple activities effectively

Desirable Experience

SAP S/4

HANA support experience
Manufacturing or production industry experience
Exposure to warehouse management or supply chain processes

Experience with testing, UAT, and change management activities
Understanding of SAP security, authorisations, or master data management
Benefits

Salary up to £45,000
Annual bonus scheme
Pension contribution
Healthcare and wellbeing benefits
Flexible working arrangements
Ongoing training and development
Exposure to a large-scale SAP S/4

HANA environment
Long-term career progression opportunities
Why Apply?

This is a fantastic opportunity to join a stable and growing business investing heavily in its technology landscape. You'll gain hands-on experience within a modern SAP environment, work alongside experienced stakeholders, and have genuine opportunities to develop your SAP career