Trade Counter Sales Advisor

Salary

Competitive Salary + Bonus + Excellent Benefits

Who we are

Bassetts, part of the Wolseley Group, is a leading specialist trade merchant across the UK and Ireland. We pride ourselves on putting our people and customers at the heart of everything we do, and we provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary there are benefits on offer – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our YuLife app, Cycle to Work scheme and more!

Role overview

As a Trade Counter Sales Advisor based in Clady
, you’ll be responsible for:

• Assisting customers on the trade counter by understanding their specific needs and providing product advice and recommendations

• Proactively engaging with both new and existing customers to maximise sales opportunities and build strong customer relationships

• Handling customer phone calls and emails with a positive and proactive approach, building strong relationships and ensuring exceptional customer service

• Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse.

• Scheduling customer deliveries

This is a full-time, permanent role working 42.50 hours per week:
Monday to Thursday 07.30am – 5.00pm and Friday 07.30am – 4.00pm.

• Industry or merchant experience is advantageous

• Proven experience of dealing with customer sales on a face-to-face basis

• Excellent communication skills and confidence in customer interactions

• Dependable team player, prepared to support in all areas of the branch with a strong work ethic

• Eagerness to learn, with a positive and enthusiastic attitude

We look forward to receiving your application!