Technical Engineer

Technical Sales Engineer – East/South East – Field Based

Competitive Salary + Company Car + Bonus + Excellent Benefits

We are RES, a part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more.

• Conduct technical site surveys, agree system specifications with installers and homeowners, produce on‑site quotations, commission Air Source Heat Pump systems, complete system handovers and resolve technical issues through remedial visits.
• Produce accurate room‑by‑room heat loss calculations, create technical proposals and system performance estimates, compile detailed quotes/proposals for the sales team and ensure all documentation is uploaded to the CRM system.
• Act as the Nominated Technical Supervisor for all regional MCS projects, ensuring every subcontracted installation adheres to MCS standards and Building Regulations.
• Provide phone‑based and remote technical support, maintain strong working relationships with assigned installers and act as a consistent technical point of contact.

This is a full‑time, permanent, field‑based role working 42.5 hours per week Monday to Friday between 8 am – 5 pm.

• Plumbing & Heating:
  Level 3 NVQ or equivalent.
• Heat Pumps: LCL/BPEC Heat Pump Design & Installation.
• Compliance: G3 Unvented Hot Water, WRAS, and comprehensive knowledge of MCS standards.
• Technical Expertise:
  Proven experience in low‑temperature hydraulic design and electrical fault‑finding.
• Soft Skills:
  
  A consultative mindset with the ability to translate technical data into actionable insights for non‑technical customers.
• Logistics:
  Based in/around East London or Ipswich, with willingness to travel and occasional overnight stays.

We look forward to receiving your application.