Account Coordinator

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.

This role provides Administration assistance to the assigned department.

• Managing Customer Logistical Order fulfilment process.
• Creation of Internal and External Customer Pick Lists for Warehouse.
• Consulting daily with warehouse, management team, supply chain and other departments where necessary.
• Arranging internal and external Customers’ shipments with Logistics Service Providers, monitor and manage to ensure internal and external SLA is achieved.
• Management of all Vendor related Operational invoices.
• Create, process, and lock Operational and Transport invoices daily, weekly, and monthly as required.
• Responds to general enquiries from management, employees, and clients inside and outside of the company within a set SLA.
• Maintain focus on job relevant KPIs and ensures that they are met consistently.
• Prepares reports and provides record-keeping, using specialized software when necessary.
• Prepares and manages internal and external correspondence.
• Ensure that all delivery paperwork is filed and stored correctly.
• Provide administrative support to all areas within the office.
• Other duties as assigned.

• Talking, hearing, and using hands to operate computer equipment.
• Vision abilities required by this job include close vision and the ability to adjust focus.
• Sitting for extended periods of time.

• Computer literate at an above standard level and skilled in the use of all MS Office programs particularly Excel and Word.
• Dependability and ability to follow instructions.
• Demonstrate an elevated level of accuracy and diligence.
• Exceptional timekeeping and time management skills.
• Excellent interpersonal, verbal, and written communication.
• Analytical and numerical skills.
• Excellent planning and organisational skills.
• Extensive knowledge of standard administrative practices, software applications and various internal WHS systems.
• Ability to project, manage and produce an executive standard of quality reports.
• Ability to work in a fast-paced environment.
• Able to work on your own initiative and has exceptional team working skills.
• Problem solving – identifies and resolves problems in a timely manner.
• Client Service – manages difficult client situations, responds promptly to client needs and welcomes client feedback.

• Minimum of 5 GCSEsat Grade C and above including English Language and Mathematics.
• 2-3 Years experience in providing administrative support.
• Desirable: 1+ years’ experience working in the freight forwarding & logistics industry.
• High School or better. (required)
• Bachelors or better. (preferred)
• Minimum 2 years of experience providing accounting support.
• Excellent interpersonal, verbal and written communication, planning and strong organisational skills.

Must have an existing right of eligibility to work in the UK.

Job Types: Full-time.

• Enthusiastic – shows intense and eager enjoyment and interest.
• Team Player – works well as a member of a group.
• Detail Oriented – capable of carrying out a given task with all details necessary to get the task done well.
• Goal Completion – inspired to perform well by the completion of tasks.
• Ability to Make an Impact – inspired to perform well by the ability to contribute to the success of a project or the organization.