Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Due to successful growth, We have a new permanent opportunity to join our team as Administrator supporting our long standing contract with Orbit Housing.

The Administrator will be working within our social housing planned works team which is made up of a team of 3 Administrators who each look after a specific workstream. Within that workstream, you will be part of a team of 5 which includes Admin, Site Managers and Customer Liaison officers all working together to ensure results.

This Administrator role will suit candidates who are proficient with MS Office including basic Excel and Sharepoint and used to working on bespoke database systems

Here at Fortem we use Total Mobile which is bespoke to us and therefore training will be provided.

Full time office based Hours are Mon-Fri 8.00am-4.30pm / or 8.30am- 5pm will be considered

Fortem’s contract with Orbit Housing covers over 17,000 properties across Stratford-upon-Avon, Leamington Spa, Coventry, Nuneaton, Northampton, Milton Keynes and Bedford. We have multiple work streams, including Repairs & Maintenance, Voids, Capital Works and Re-Roofing.

We are currently rated as 4.5 on Glassdoor and 93% of staff would recommend to a friend!

You will update all information and records, coordinate teams as necessary, ensuring any issues or concerns are resolved quickly and effectively and using good stakeholder/customer skills

You will take ownership of all administration and coordination for the team successfully Working effectively to deadlines and ensuring projects are fully compliant.

Using MS office, Sharepoint and inhouse database (Total Mobile)

Experience of working in an Administrative role within a busy office environment is advantageous

Be able to work effectively as part of a team but able to take accountability for own work Proficient skills in MS office including Word and Basic Excel plus Share Point Ability  to use Inhouse Bespoke Database systems ( Training on this will be provided)
Able to work in the Office based in Stratford Upon Avon 5 days a week

Competitive Annual Salary

• Eligible for company performance bonus up to 10% per annum ( Pro rata)
• 25 days annual leave + bank holidays & your birthday off* (34 days total)
• Pay review every year
• 26 weeks full pay maternity leave
• 8 weeks full pay paternity leave
• Discounted gym memberships at national and local gyms
• Up to £3,000 colleague referral fee
• Vast directory of training on bespoke in-house Learning Management System
• 24/7 access to GP appointment for you and your immediate family from Day 1
• Private pension employer contribution 3-6% of your base salary into your pension pot
• Life Insurance, dental care, private healthcare insurance and eye care vouchers
• Cycle-to-work scheme, mobile phone provider shopping discounts & more

Fortem are Social Housing property experts. It is our sole focus, and the only sector we have worked in since inception in 2002. We successfully deliver works across three work streams – Repairs & Maintenance, Capital Works and Retrofit. Our mission is to raise the bar in Social Housing and help our clients provide safe, warm and decent homes for people to live in - because Every Home Matters.

We are a Willmott Dixon Group Company. As such, we benefit from the credibility and recognition associated with a large and long-established brand – whilst as a standalone business within the Group, we maintain the flexibility to adapt our services to meet the unique challenges of the social housing marketplace. Our success is due to our people. They are passionate, committed and care about what we deliver for our clients and partners and residents.

We take pride in developing our employees and supporting them to achieve their potential. For us, a sustainable future is about ensuring we continue to develop our people for our future needs and recruiting the right talent. Our culture, built around Courage, Care and Respect, ensures that we always deliver not only the job done but, most importantly, the job done in the right way.

We are Investors in People – Gold standard, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community.
* Please note that we may close this vacancy earlier than the advertised closing date if we receive a high volume of suitable applications, so we encourage early applications.