Business Administrator Apprenticeship

Closes in 10 days (Tuesday 22 September 2026 at 11:59pm)

Join us as a Business Development & Sales Support Apprentice and gain experience in sales, customer service, CRM, administration and digital business tools. You will help identify new customers, support sales enquiries and learn how a growing UK food business operates, with the chance to build a long-term career with us.

Wage

£14,560 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

Administration & Office Support

• Managing emails and responding to customer and supplier enquiries.
• Maintaining electronic and paper filing systems.
• Processing incoming and outgoing correspondence.
• Scheduling meetings and preparing meeting notes.
• Updating company databases and CRM systems.
• Preparing reports, presentations, and business documents.

Import & Logistics Administration

• Assisting with the preparation of import documentation.
• Tracking international shipments and updating customers on delivery status.
• Liaising with freight forwarders, shipping agents, and courier companies.
• Monitoring delivery schedules and resolving shipment queries.
• Maintaining records of import orders and stock movements.
• Supporting customs clearance processes by collating required paperwork.

Customer Service

• Acting as a first point of contact for customers via phone and email.
• Processing customer orders and enquiries.
• Providing updates on delivery times and stock availability.
• Handling customer complaints and escalating issues when required.
• Building positive relationships with customers and suppliers.
• Raising purchase orders and processing invoices.
• Maintaining supplier records and contact details.
• Supporting the procurement team with order tracking.
• Assisting with supplier performance monitoring.
• Obtaining quotations from suppliers and comparing costs.

Finance & Data Management

• Inputting financial data into business systems.
• Processing invoices and matching purchase orders.
• Supporting credit control activities.
• Maintainingaccuraterecords and spreadsheets.
• Producing reports on sales, imports, and operational performance.

Compliance & Quality Assurance

• Ensuring import documentation isaccurateand compliant.
• Maintaining records required for customs and regulatory purposes.
• Supporting audits and compliance checks.
• Following company procedures relating to data protection and confidentiality.
• Assisting with health and safety administration.

Skills Developed

• Communication with international customers and suppliers.
• Organisation and time management.
• IT and business software proficiency.
• Attention to detail and accuracy.
• Problem solving and customer service.
• Understanding of international trade and import processes.
• Teamwork and professional workplace behaviours.

195 LOXLEY ROAD
STRATFORD UPON AVON
CV37 7DU

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work.…