Supplier Engagement Advisor

Help businesses stay compliant while making a positive environmental impact

About the role

Are you a people-person who loves working with data? Want to be part of a team that makes a real difference to sustainability?

Our client is looking for a Supplier Engagement Advisor to help suppliers submit their environmental data. You’ll be the friendly point of contact for suppliers, supporting them via email, phone, live chat, and webinars, while working closely with Account Managers and the Data Team to make sure everything runs smoothly.

This is a hands-on role where you’ll learn about environmental compliance, improve your communication and Excel skills, and get to know a company genuinely committed to sustainability.

What you'll be doing

You’ll combine customer service, data management, and supplier engagement:

* Customer support & communication

* Respond to suppliers and clients via email, phone, and live chat

* Conduct webinars to help suppliers understand the data submission process

* Support Account Managers with environmental calculations

* Data management

* Collect and process supplier data using in-house software

* Clean, check, and improve accuracy in the supplier database

* Analyse Plastic Tax evidence according to HMRC rules

* Spot anomalies in the Data Hub and share feedback with the development team

* Regulatory understanding & development

* Complete training on regulations

* Provide input to improve engagement processes

* Work within company policies, ISO standards, and Health & Safety guidelines

What we’re looking for

You’ll thrive if you are:

* Accurate, detail-oriented, and task-driven ✅

* Confident communicating verbally and in writing

* Comfortable working independently and in a team

* Professional and polite in all interactions

* Interested in environmental issues (a bonus!)

* Comfortable using Excel and working with data

* Office experience via email or phone is helpful but not essential — enthusiasm and a willingness to learn count just as much.

Why you’ll love working here

Our client has created a friendly, supportive, flexible environment where you can grow, learn, and enjoy what you do.

You’ll get:

Hybrid working / dual location flexibility

Participation in the annual Incentive Plan (up to 10% bonus)

25 days holiday + bank holidays

Option to buy or sell up to 9 extra days

Birthday off 🎂

A paid volunteering day 🌍

Access to private medical insurance, cycle to work, and subsidised gym

Life Assurance, Critical Illness, and Income Protection schemes

Pension scheme up to 8% employer contribution

Access to rewards & discounts platform

Wellbeing initiatives and Linked In Learning for personal development

Friendly social events and after-work gatherings 🎉

You’ll be joining a team that genuinely cares about sustainability and making a difference, and where your work actually matters.

Sound like you?

If you enjoy working with people, love tackling data, and want to be part of a mission-driven, environmentally-focused company — we’d love to hear from you