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Customer Service Rep HelpDesk/Support

Complaints & Customer Experience Officer

Job in Stratford-upon-Avon, Warwickshire, CV37, England, UK
Listing for: Axis Europe
Full Time position
Listed on 2026-03-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A leading property services company in the UK is looking for a Complaints Officer to manage and resolve customer complaints effectively. The successful candidate will ensure complaints are handled professionally and contribute to service improvements. Key responsibilities include investigating complaints and maintaining clear communication with residents. Excellent customer service and interpersonal skills are essential for this role, along with a strong understanding of complaint handling processes.
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