Site Warranty and Aftersales Engineer

Location: Alcester

Site Warranty and Aftersales Engineer We are looking for an experienced Site Warranty and Aftersales Engineer to join an established family-owned business in Leeds. Our client is a leading manufacturer and supplier of electrical power distribution equipment and pioneers of super low loss amorphous transformer technology. Reporting to the Head of Site Services, this role provides urgent warranty and aftersales support for distribution & power transformers across the UK and Europe.

This includes responding at short notice to client faults, oil leaks, operational issues and emergency requests, as well as carrying out fault investigation, rectification works and preparing detailed technical reports. The role will also involve some lone working and will require flexibility to support other Site Services tasks when not attending call-outs.

Key Responsibilities:

Respond to warranty and aftersales issues on distribution and power transformers at short notice.

- Carry out detailed investigation and diagnosis of transformer faults, oil leaks and operational issues. Perform rectification works such as gasket replacement, sealing of flanged joints, bushing checks, accessory replacement and mechanical adjustments. Complete all paperwork including job sheets, fault reports, RAMS, photographs and service documentation. Communicate findings and updates effectively to internal teams, customers and supervisors. Travel frequently across the UK and Europe for site-based reactive work.

Work independently on sites when required in accordance with lone-working procedures. When not attending call-outs, support wider Site Services tasks including SOP preparation, audits, shop-floor work and planned site jobs. Assist with general duties related to distribution and power transformers. Carry out quality checks, health & safety audits and site inspections as required. To follow all reasonable requests by Management and Supervisors, to include duties not specified in this job description.

Skills, Knowledge &

Experience:

Experience and competence of working on site fitting distribution and power transformers and associated packages is essential Hands on experience of working within a mechanical/electrical engineering environment is essential The ability to understand mechanical and schematic drawings is essential Apprentice trained or a Mechanical/Electrical qualification is essential

Experience of Health & Safety and conducting risk assessments is essential ECS accreditation is essential Full UK driving licence is essential Transformer full testing experience is desirable You will have good written and verbal communication skills, with the ability to liaise with customers and resolve issues in a proactive and positive manner Strong trouble shooting skills Excellent attention to detail You will be flexible and adaptable and be prepared to attend site at short notice which may be outside your normal working hours

Experience of working collaboratively with other operations personnel with the ability to train and enhance your work colleagues skills. Ideally experience of working within a continuous improvement environment Ideally have up to date training on Overhead Crane/Slinging Lifting certification Ideally have a FLT licence Ideally IPAF certification Salary and benefits:
Salary negotiable dependant on experience 5 hours per week 33 days (including bank holidays) Profit share scheme Healthcare cash plan and Employee Assistance Programme Electric Vehicle/Bike to work salary sacrifice scheme Pension Life Insurance x 3 Working hours are 7.45 am and 4.30 pm Monday to Thursday and 7.45 am to 12.15 pm on Friday (no lunch break) Competitive salary and excellent company bonus!

£23-26 per hour