Operational Admin Lead

An exciting opportunity has become available within the Adult Community Health Services for an Operational Admin Lead. The post holder will support the Specialist Outpatient Services in Newham, including Musculoskeletal Services (MSK), Patient Appliance Service, Community Neuro Service, Cardiac Rehab, Pulmonary Rehab and the Speech and Language Team. This key role involves developing, implementing and overseeing performance management across these services alongside the Deputy Head of Specialist Outpatient Services and relevant Service/Team Leads.

• Support the development, coordination and oversight of the administration services.
• Provide day‑to‑day operational management of the clinical service and administrative function, delivering senior administrative support to the Service Manager.
• Collaborate with the clinical stack management team to support wider service development, including clinical improvements, data analysis and standard setting.
• Lead quality improvement (QI) projects within the administrative team.
• Operationally manage the administration staff within the clinical stack – supervising, conducting appraisals, providing training and support in line with trust policies.
• Ensure effective and efficient support is provided at all times, arranging assistance and cover where required and conducting routine huddles to distribute workload evenly.

• Flexible working – including job‑share, part‑time or other flexible patterns to suit your needs.

• Relocation scheme: up to £10,000 for removal and associated expenses (subject to terms and conditions).

ELFT is committed to being a diverse organisation with a workforce that reflects the communities we serve. We welcome applicants from all backgrounds, including those with lived experience of health difficulties, to bring a high standard of care to service users.

ELFT provides a wide range of community health and mental health services across London and surrounding areas. We have been rated ‘Outstanding’ by the CQC in 2016, 2018 and 2021 and were named a top place to work by the Health Service Journal. Our values are ‘We Care, We Respect, We are Inclusive’ – qualities we look for in all staff.