Employee Relations Coordinator

Employee Relations Coordinator

£24,000 - £32,000 (+ Benefits)

4,000+ employees. Lending a helping hand. Core of company support.

Grade: P1

Reports to: Employee Relations Manager

Contract: 12 month fixed‑term contract

Hours: Full time 35 hours per week

Location: Stratford, London. Office-based with high flexibility (1‑2 days per week in the office)

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

External closing date: 20 February 2026 23:55

Internal closing date: 27 February 2026 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact  as soon as possible.

Recruitment process: One competency‑based interview with an exercise

Interview date: 26 & 27 February and 05 & 06 March 2026. We will be shortlisting on a rolling basis, so please do not delay in applying.

How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.

This is an opportunity to join Cancer Research UK’s Employee Relations (ER) Team of 8. The ER team (and wider HR department) play an essential role in engaging and inspiring Cancer Research UK’s large and dynamic workforce of hundreds of shops and 2,500+ office staff across the UK by delivering operational transformation, governance, and an employee experience that enables us to be an inclusive, sustainable, and agile organisation.

• Providing high‑quality Employee Relations (ER) casework support to ensure all ER cases are managed in a timely and smooth manner across Cancer Research UK.
• Managing the ER Inbox, providing first‑line case advice to employees and managers covering a range of topics (such as absence, flexible working, and getting started).
• Supporting with investigations and formal meetings (including note‑taking).
• Drafting and reviewing ER letters to inform employees of next steps and case outcomes.
• Arranging hearings and sending invite letters for disciplinaries and appeals.
• Accurately recording and maintaining case information, ensuring that all paperwork is of a professional standard and meets GDPR and data protection regulations.
• Supporting in collating case timelines and documentation for hearings and employment tribunals.
• Supporting with processing Occupational Health referrals in line with agreed guidance.
• Updating the Casework Tracker to ensure that we can track and report on the volume and nature of the cases we are managing.
• Analysing customer feedback survey results, sharing findings with the team.
• Maintaining the training matrix for ER‑delivered sessions, ensuring records are accurate and up‑to‑date.
• Staying updated on employment law, regulations, and external trends to aid with compliance.

• Experienced ER or HR Administrator/Coordinator within a high‑volume, fast‑paced HR environment in a large and complex organisation (c. 4,000+ employees).
• Experience supporting a high volume of employee relations cases with strong administrative skills, meticulous attention to detail, and robust record‑keeping abilities.
• A solid understanding of UK employment law, HR policies and procedures, and how they apply across a range of ER cases (e.g. disciplinaries, grievances, capability, sickness absence/health and wellbeing).
• Excellent interpersonal and customer service skills, with a collaborative, solutions‑focused approach to supporting HR colleagues and…