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Issue Management Specialist

Job in Stratford-upon-Avon, Warwickshire, CV37, England, UK
Listing for: Futura Design
Full Time position
Listed on 2026-02-05
Job specializations:
  • IT/Tech
    Systems Analyst
Salary/Wage Range or Industry Benchmark: 33.64 GBP Hourly GBP 33.64 HOUR
Job Description & How to Apply Below

Overview

Our OEM Client based in Gaydon is searching for an Issue Management Specialist to join their team on an Inside IR35 contract.

Umbrella Pay Rate: £33.64 per hour.

Responsibilities

• Oversee identification, tracking, and resolution of integration issues across complex systems.

• Ensure consistent adherence to established processes and effective utilisation of Issue Management Tools.

• Provide clear and transparent reporting to Senior Stakeholders.

• Drive actions based on KPI's around Defect Management with stakeholders across the company.

Key Skills
  • Strong knowledge of Issue and Defect Management Processes and Tools.
  • Proficiency in Root Cause Analysis Techniques and Problem-Solving Methodologies.
  • Ability to develop, interpret, and present metrics, KPIs and performance dashboards.
  • Solid understanding of software integration principles and dependencies.
  • Excellent communication skills with the ability to lead discussions on complex or sensitive matters.
  • High attention to detail and process discipline.
  • Ability to identify areas of weakness and where help is needed.
  • Experience working within Structured Project Governance Frameworks (e.g., PMO, Programme Teams).
  • Familiarity with Agile and Waterfall delivery models.
  • Ability to maintain and update issue registers and tracking systems with accuracy and rigour.
  • Ability to facilitate regular issue review meetings, ensuring clear ownership and timely follow-up.
Education

Educated to degree level, or equivalent relevant experience.

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