Technical Author

Location: Henley in Arden

Most technical author roles are writing roles. This one is a systems design role where the output happens to be documentation.

Salary & package

£45,000–£52,000 dependent on experience. Fixed-term maternity cover, with a genuine route to a permanent role. Office-based, Stratford-upon-Avon, Warwickshire

About No Muda

No

Muda has been building Visual Factory, a manufacturing execution system, for over 25 years. It runs on the shop floors of manufacturers including Volvo, Bombardier and Thyssen Krupp, controlling and recording complex assembly and production processes. The team is around 50 people across the UK and US, with most of the UK team based near Stratford-upon-Avon. Lean principles run through how the company builds and works: “muda” is Japanese for waste.

The role

This hire covers maternity leave, but the plan is for it to become permanent if you build the function well. You'll design and run a documentation workflow where generative AI produces first drafts and you provide the technical understanding and editorial judgement to make them accurate. Get it right, and implementation teams move faster, customers adopt quicker, and support calls go down.

Key responsibilities

You'll:

Build prompts, templates and pipelines that turn change logs, Jira tickets, specs and recordings into structured first drafts

Own the information architecture and style guide for the whole documentation set

Produce and maintain functional documentation, process guides and release notes as the product evolves

Work with development, implementation and customer success to capture knowledge and check technical accuracy

Set the quality standard for documentation and report against it

What you'll bring

Essential:

Solid technical writing experience on enterprise, industrial or otherwise complex software

Hands-on experience using generative AI tools (Claude, ChatGPT, Git Hub Copilot or similar) inside a real, production documentation workflow, with output you can talk through at interview

Strong prompting skills: getting well-structured, accurate first drafts from large language models

Sharp editorial judgement: spotting where AI-generated content is wrong, ambiguous or subtly off, and fixing it

The ability to understand a deep technical product and write clearly about it for audiences from shop-floor operators to integration engineers

Useful, not essential:

Background in MES, ERP or manufacturing software

Docs-as-code experience:
Markdown, Git and platforms such as Docusaurus, Git Book, Confluence or Mad Cap Flare

Experience building AI-assisted documentation pipelines or automations

API and integration documentation experience

Benefits & culture

Company catered lunches every 2 weeks

Onsite Gym

Dog Friendly Office

Stunning rural location for walks

EV Scheme (salary Sacrifice)

Company Sick Pay

Working arrangements

Location:

Stratford-upon-Avon, Warwickshire (B95)  |  Office-based, five days a week

Contract:

Fixed-term maternity cover, with a genuine route to permanent

This role is deliberately office-based, so you can work directly alongside developers, implementation consultants and customer success day to day.

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