Automotive Technical Author

Salary: TBD based on experience + company benefits

Are you looking to take your automotive expertise beyond the workshop? Do you have hands-on experience working with vehicles, a strong understanding of diagnostics and vehicle systems, and a keen interest in learning new software and technologies?

Join CAD-IT and become part of a friendly, collaborative team creating and delivering high-quality technical documentation for a leading automotive OEM. This is an exciting opportunity to apply your practical automotive knowledge in a technical authoring role, helping to develop clear and effective content for upcoming vehicle programmes.

We are looking for enthusiastic individuals with experience in vehicle diagnostics and an understanding of automotive electronic systems. You will have the ability to interpret complex technical information and present it in a clear, accurate, and unambiguous manner, ensuring diagnostic procedures are easy to understand and use.

Attention to detail, excellent communication skills, and the ability to balance changing priorities are essential. If you are a quick learner, enjoy solving problems, and are ready to take the next step in your automotive career, we would love to hear from you.

Person Specification:

• Strong automotive system knowledge and hands on experience is a must. Diagnostic, Electric and Hybrid knowledge would be an advantage.
• Good level of IT literacy in Microsoft Office (Word, Excel PowerPoint). XML, HTML experience would be beneficial.
• Experience with CAD and authoring software is desirable. However, training can be provided.
• Ability to deliver quality and consistency in a highly demanding environment.
• Proactive, flexible, and able to work independently.
• Good communication and professionalism to liaise with technicians, engineers, and senior management.
• Ability to solve problems and deliver solutions is essential.
• Technical Authoring competence or experience would be beneficial –
  we will provide training on all Technical Authoring software!

Working closely with Aftersales and alongside engineering, the Automotive Technical Author role is focused on one or more of the following work streams:

• 2D/3D Workshop Manual/Process Instructions
• 3D Electrical Information towards diagnostics
• Text and illustration-based Service Communications
• 3D Illustrated Parts Catalogues
• 2D/3D eLearning Modules
• 3D Description & Operation
• Owners Literature
• Illustrations Authoring
• Responsible for the creation of technical information to support vehicles in Aftersales.
• Plan, manage and deliver projects against a project plan on time and to a high standard.
• Collaborate with technicians and engineers to gather technical information and author accurate and robust content.
• Use and manipulate CAD for use in technical content.
• Update and maintain technical content to align with engineering changes as well as internal and external feedback.
• Arrange and support physical validations of authored content when required to ensure correct information.
• Follow quality processes and carry out sign off ahead of publish.

Why CAD-IT?

We are a software sales and consulting company focusing primarily on industrial aftermarket, Service Lifecycle Management (SLM), Industrial IoT and Augmented Reality application in Service. We are global partners with Siemens providing Service Business Strategy consultancy and support, Industry 4.0 for Service, outsourced technical publications support and digital transformation to industries globally.

We are passionate about innovation and work collaboratively to give our very best to our staff and customers. Job satisfaction, wellbeing and career progression are top of our list for our employees. Joining our dynamic, ambitious and friendly team you'll be empowered to fulfil your potential and be part of an inclusive culture that values diversity and rewards innovation, hard work, integrity, and merit.

We have an excellent Company Benefits package that focuses on employee reward and wellbeing:

• Private Medical Insurance
• Company pension
• 25 days annual leave + bank holidays
• Enhanced maternity pay
• Company wide and team social events, plus more!