Customer Selections & Analytics Consultant

Customer Selections & Analytics Consultant

• Utilise your excellent SQL knowledge, further developing your marketing career.
• Play a pivotal role in delivering customer selections across NFU Mutual
• Hybrid working with 80% from home and 20% at our Head Office in Stratford-upon-Avon.

As a Customer Selections and Analytics Consultant, you’ll play a pivotal role in developing and delivering customer selections for marketing, research, and service communications. Using your advanced technical skills, you’ll ensure campaigns target the right customers at the right time, supporting business strategies and compliance requirements. You’ll build and maintain self-serve dashboards for campaign evaluation, providing clear, actionable insights that empower stakeholders to make data-driven decisions.

You’ll harness your expertise in SQL and advanced statistical methods to develop accurate customer selections, ensuring compliance and optimal targeting to align with key business strategies. You will gain an in-depth understanding of various datasets to become the go-to SME for sourcing, analysing, and delivering customer data for selection activities, ensuring efficiency and accuracy in every analysis and report. Working closely with internal teams and stakeholders, you will understand their needs and objectives, offering expert guidance and solutions that deliver tangible business value through insightful presentations, dashboards, and selection designs.

You’ll foster clear communication by explaining complex data insights in a way that’s easily understood by stakeholders at all levels, ensuring that every project is executed on time, to specification, and with measurable outcomes.

We’re seeking a dynamic and skilled professional who thrives in a fast-paced environment and can turn complex data into actionable insights. You have hands-on and proven experience with SQL, and you’re comfortable using it to query, analyse, and manage large datasets. You have experience working with data visualisation tools, particularly Power BI (though other tools are also valuable), to create insightful and visually appealing reports and dashboards.

You’ve successfully worked in a wider marketing team before and have a strong track record of delivering results through data analysis and strategic decision support. You’ve supported strategic decision-making by providing data-driven insights and actionable recommendations that contribute to business success and have proven experience managing a variety of stakeholders, tailoring your approach to meet their unique needs and ensuring alignment with business objectives.

To join our team, you must also have:

• A customer mindset - you’re always thinking about how to deliver value for customers, ensuring that the data you provide supports customer-centric decision-making.
• Excellent communication skills, both verbal and written.
• Strong attention to detail ensuring all work is accurate, high-quality, and aligned with business goals.
• Fantastic analytical skills, you excel at interpreting data and translating it into insights that drive business decisions and strategies.

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We’re proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• Salary - up to £50,000 depending on experience
• Annual bonus (up to 17.5%…