Workshop Controller

Workshop Controller

Stratford-Upon-Avon

Join a busy service team supporting field engineers and customers to keep equipment operational and minimise downtime. The role offers competitive salary, stable workload and opportunity to develop technical knowledge in a fast-paced environment.

• Coordinate breakdown response - triage issues by phone, schedule engineers, and aim for first-time fix
• Manage service/repair workflow including job logging, parts ordering, third-party contractors and invoicing
• Plan maintenance, inspections and equipment availability while supporting field engineers with required info and stock
• Maintain accurate service records, stock control and identify chargeable repairs

• Mechanical repair or plant maintenance knowledge
• Experience in service coordination/maintenance control (desirable)
• Strong organisation, problem‑solving and communication skills in a fast‑paced environment
• Good attention to detail and Microsoft Office proficiency

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