Service Team Leader

Job Introduction                  

We are recruiting for a Service Team Leader to join our Audi Dealership in Stratford-upon-Avon.

The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays (until 1pm) on a rota basis.

Salaries include basic salary plus a monthly bonus and a company car, with an OTE of £46,000.

Role and Responsibilities

Customer care is of paramount importance within this role as you will be responsible for ensuring that customers receive the best possible service experience.

We are currently looking to recruit a Service Team Leader with a motor trade background. This is an important role supporting the Service Manager. In addition you will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment.

Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and exceeding targets and up selling our full range of services.

You will be responsible for:

• booking in vehicles

• greeting customers

• informing them of progress

• organising works authorisation

• managing a small team of Technicians

• liaising with the workshop and other internal departments.

You are likely to be experienced in either a similar role aspiring to join the group, or in a Service Advisor / Workshop role looking for your first step into management.

What we offer

25 days holiday plus bank holidays
Company Pension
Wellness Programme
Sick Pay
Group life insurance
Staff discount on car servicing
Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
Long service and loyalty incentives
Staff referral scheme
In-house, manufacturer & professional qualifications
Free Parking / On-site Parking
Company Events Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire.  

We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank