Nyx Prof. Make-Up Beauty Advisor, Westfield Stratford

About the Role

• A Makeup Enthusiast:
  You're passionate about all things makeup and love sharing your expertise! You're a pro at giving personalized advice and helping people find the perfect NYX Professional Makeup products to express their creativity and feel empowered.
• A Connection Creator:
  You're a natural at building authentic relationships and making people feel comfortable. You love chatting with customers, learning about their unique style, and helping them create bold and expressive makeup routines that reflect their individuality.
• A Trendsetter:
  You're always on top of the latest makeup and beauty trends. Whether it’s in-store or online, you know how to connect with people and build a community around your passion for artistry and self-expression.
• A Go-Getter:
  You’re driven, ambitious, and love a challenge. You’re excited to create innovative in-store experiences and achieve outstanding results.
• A NYX Professional Makeup Ambassador:
  You’re a true believer in the NYX mission and values. You’re passionate about our bold and creative brand and can’t wait to represent it.

• Creating Engaging Makeup Experiences:
  Design and execute innovative, engaging makeup events and activations that drive customer interest and excitement for NYX Professional Makeup products.
• Team Makeup Leadership:
  Provide expert coaching and guidance to team members on all aspects of makeup artistry, empowering them to confidently deliver exceptional customer service and achieve sales goals.
• Personalized Makeup Consultations:
  Serve as the go‑to makeup expert for customers, offering personalized recommendations to address individual needs and encourage creativity.

• Delivering the NYX
  
  Experience:
  
  Consistently execute the NYX Professional Makeup service model, ensuring a welcoming and personalized experience for every customer.
• Product Expertise and Storytelling:
  Confidently demonstrate products, immerse customers into NYX’s playful and artistic heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs.
• Embodying Brand Excellence:
  Act as a NYX Professional Makeup Ambassador, providing a bold and creative customer experience through exceptional service and merchandising standards.
• Staying Trend‑Forward:
  Maintain a strong understanding of the latest makeup and beauty trends to provide expert advice and personalized recommendations.

• Achieving Sales Targets:
  Consistently achieve individual and counter sales goals as agreed with your line manager.
• Building Client Relationships:
  Proactively build authentic relationships with customers, both in store and through digital channels, fostering loyalty and repeat business.
• Promoting Events and
  
  Activities:
  
  Inform new and existing customers about upcoming in‑store events, promotions, and brand activations.
• Brand Advocacy:
  Passionately represent NYX Professional Makeup and share your expertise on internal and external social media platforms, adhering to company guidelines.

• Teamwork and Training:
  Actively participate in team efforts and complete all required training programs to maintain up‑to‑date product knowledge and brand expertise.
• Administrative Responsibilities:
  Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail).
• Maintaining Counter Standards:
  Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment.

At NYX Professional Makeup, we believe that beauty is a canvas for self‑expression‑a bold and fearless celebration of individuality. Inspired by artistry and driven by a passion for inclusivity, we create high‑performance, professional‑grade makeup that empowers everyone to experiment, play, and showcase their unique style.

With innovation at our core, NYX combines cutting‑edge formulas with vibrant colors and diverse textures, delivering transformative products that redefine creativity in beauty. Dedicated to inclusivity, authenticity, and empowerment, we offer personalized experiences and accessible solutions, inviting everyone to join…