Retail Sales Advisor

40 hours per week over 5 days

£26,945.00 Per Annum Plus Company Pension And Benefits

Salaries will be increased on 1 April 2026 as part of the Company pay review

We have an exciting opportunity for a friendly and reliable Retail Sales Advisor to join the team at our Brewers Decorator Centre in Stratford‑upon‑Avon. Provide exceptional service to customers in‑store, help keep the branch running smoothly and support both professional decorators and home‑decor enthusiasts. Experience with our products isn’t required – if you bring strong customer service, teamwork and communication skills we will give you everything you need to succeed.

Stratford‑upon‑Avon, 7am–5pm Monday–Friday and 8am–5pm Saturday. Monday to Friday with Saturdays on a rota.

Ranked in The Sunday Times Best Places to Work 2025 – Brewers Decorator Centres are the largest independent supplier of decorating materials, supplying trade and retail customers across the UK. We are proud of over 120 years of heritage and a network of more than 250 stores nationwide. We place great emphasis on the development and growth of our colleagues – our mantra is to ‘help one another succeed’.

We understand that neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and will support any reasonable request where we can.

• Provide exceptional service to customers in the branch, delivering upon our reputation for quality Brewers’ service.
• Use product knowledge to provide recommendations and help customers find the best product for their needs.
• Mix paint for customers, process specialist orders, and request special stock within the branch network.
• Develop sales of the company product range including wallpaper, paint and fabric.
• Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service.
• Promote seasonal and special items, including merchandising goods in‑store to increase visibility and sales.
• Assist with stock maintenance in the branch.
• Unload deliveries and ensure stock is distributed throughout the store.

• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations.
• Approachable, possessing an open and friendly personality – happy to help both customers and colleagues.
• Enjoys working and supporting a team, but can always be relied upon to work as an individual.
• Keen to learn, develop skills, and progress within our industry.
• Previous retail experience or product knowledge would be advantageous but not essential; full training will be given to the right person.

• Competitive salary.
• 33 days holiday, including an allowance for selected bank holidays – increasing with service.
• Free life assurance.
• 5% of your salary employer contribution to the pension plan (subject to employee contributions).
• Stream – a money‑management app that gives you access to part of your pay as you earn it.
• Employee Assistance Programme – accessible to colleagues, partner/spouse and dependents.
• Virtual GP service for yourself and any dependent children to access unlimited medical advice when you need it.
• Medicash – an optional funded scheme where you can claim money back for routine healthcare treatments.
• Brewers Colleague discounts giving you huge savings on home improvements.
• Discounts and rewards with selected partners – major high‑street brands, supermarkets, etc.
• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis.
• Staff uniform and uniform cleaning tax relief.
• Comprehensive induction programme and ongoing development.
• After a qualifying period, you will also be eligible for additional benefits such as profit‑related pay, enhanced maternity/paternity pay and a chance to use our holiday homes in Cornwall or the Lake District.

To apply for this exciting opportunity, please use the ‘Apply Now’ button on this page to complete the mandatory application form.

Please note – this role may be removed from listings before the closing date if we are successful in finding an appointment.

Other job titles associated with this role include Retail Assistant, Retail Advisor, Retail Associate, Shop Assistant, Stock Assistant.