Oysho Deputy Manager

Oysho Deputy Manager Why join Oysho

Oysho is part of the Inditex Group and is a lifestyle brand built around wellbeing, movement and confidence, known for quality product and a calm, modern customer experience that builds the Oysho community.

You'll join a business that moves fast, stays close to customers, and supports growth through ownership and development. We're committed to an inclusive workplace where everyone feels they belong.

As a Deputy Manager, you will support the General Manager in leading the store with ownership, pace and calm. You’ll play a key role in delivering commercial performance, high standards and an exceptional customer experience, while building an inclusive, motivating culture.

This is a fast-paced, detail-driven role where customer experience is key, from the visual aesthetic and smooth store journey to expert product knowledge. Many products have a technical design and performance element, so you’ll coach teams to confidently explain features, fit and function and translate benefits into a personalised experience.

• Supporting the GM to deliver store performance through clear priorities, floor leadership and consistent follow-through.
• Using KPIs and store insight to take quick action and keep performance on track.
• Supporting commercial launches and ensuring merchandising reflects best sellers, trends and customer demand.
• Bringing Oysho's brand DNA to life by maintaining a calm, modern store environment that is easy to shop, supported by expert product knowledge and consistently customer‑ready.
• Driving strong routines across stock flow, replenishment and stockroom organisation to maintain availability.
• Maintaining high operational standards across security/shrinkage, cash procedures, health & safety, cleanliness and maintenance follow‑up.
• Coaching and motivating teams on shift, giving regular feedback and addressing issues early and fairly.
• Supporting recruitment and onboarding, helping to create a great candidate and new starter experience.
• Supporting succession planning by identifying potential and contributing to development plans.
• Supporting the planning and delivery of the hours budget, rotas and productivity targets, taking timely action when anything is off track.

We're looking for a values‑led, customer‑focused leader who thrives in a fast‑paced environment and is ready to take the next step in store leadership.

• Experience in a fast‑paced retail environment in a supervisory or management role.
• Strong commercial awareness and confidence taking action on the shop floor.
• A calm, clear leadership style with the ability to motivate and align teams under pressure.
• Strong standards across operations (stock, shrinkage, cash, compliance).
• Strong customer focus and the ability to deliver a supportive, inclusive customer experience.
• A commitment to inclusive leadership: building engagement, developing others and creating an environment where people feel respected and supported.
• Ownership and integrity – you follow through, take responsibility and lead by example.

• Competitive salary
• 25% employee discount across all Inditex brands
• Uniform allowance
• Pension scheme
• 'More 4 Less' benefits platform with a wide range of discounts
• Wellbeing support through our collaboration with Retail Trust
• Strong development opportunities and internal progression within the brand and the wider Inditex Group